Legal
Terms & Conditions
Last updated: June 2026
1. Acceptance of terms
By accessing or using the Valdor Jets platform, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the service.
See our User Agreement, which governs your account relationship with Valdor.2. Nature of service
Valdor Jets is a marketplace that connects travelers with charter operators offering on-demand charter and empty-leg repositioning flights. Valdor Jets is not itself an air carrier and does not operate aircraft. All flights are operated by independently certified charter operators.
3. Booking and payment
A booking is confirmed only upon receipt of full payment and written confirmation from Valdor Jets. Prices are quoted in U.S. dollars (USD) and include all fees stated at the time of booking.
4. Cancellation and changes
If the operator cannot deliver your flight — a cancellation or an aircraft or schedule change on the operator's side — you receive a full refund, and it is never counted against your account. Empty legs may change if the originating or destination charter is modified; in that case we will offer you an equivalent alternative or a full refund. For traveler-initiated cancellations: before your payment is received there is no charge and no refund is owed; after your full payment is received but before your flight is booked with the operator, you are fully refunded (wired back to the account it was sent from); once your flight has been booked with the operator, the fare is non-refundable except as permitted by the operator's own cancellation terms, which we will communicate to you at the time of cancellation.
5. Operator responsibility
The operating charter company bears sole responsibility for the safe conduct of the flight, aircraft airworthiness, crew certification, and compliance with applicable aviation regulations. Valdor Jets' liability is limited to the value of the booking fee paid.
6. Passenger conduct
Passengers must comply with all instructions from the flight crew and applicable aviation security requirements. The operator reserves the right to deny boarding for conduct that compromises safety.
7. Intellectual property
All content on the Valdor Jets platform — including text, graphics, logos, and software — is the property of Valdor Jets or its licensors and is protected by applicable intellectual property laws.
8. Governing law
These Terms are governed by the laws of the State of Delaware, where Valdor Jets is organized, without regard to conflict-of-law principles. Disputes shall be resolved by binding arbitration except where prohibited by law.
9. Changes to these terms
Valdor Jets reserves the right to update these Terms at any time. Continued use of the platform following notice of changes constitutes acceptance of the revised Terms.
10. Contact
Questions about these Terms may be directed to legal@valdorjets.com.